FAQs
FAQ
The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
Now, we want to expand the international market and confidently push our brand to the world.
1.What types of plants do you offer?
We can supply foliage plants in tissue culture, tray, and potted plants. We can also customize special products.
2.How do I choose the right plant for my space?
If you need a product, email us and we will send you a product catalog.
3.Are your plants indoor or outdoor?
We have all of these, you can email us to get a product catalog.
4.How do I care for my plant after purchasing?
If there is anything you don’t understand, you can get planting tips from our sales team.
5.What size options are available for each plant?
There are many standard sizes, but they can be customized to your needs.
6.Do you offer any guarantees or warranties on your plants?
Depending on the situation, different feedback will be given to customers, which can be negotiated.
7.What should I do if my plant arrives damaged or unhealthy?
Take a photo and give us feedback on the condition of the plants within 24 hours, and we will discuss the details.
8.How long does it take for my plant to be delivered?
We have direct flights for air transportation, and the specific details need to be checked at the destination airport.
9.What payment methods do you accept?
TT/payapl
10.Do you offer any discounts for bulk orders?
There are different promotions for different plants.
11.Are the plants already potted when delivered, or do I need to pot them myself?
It depends on what type of plants the customer chooses.
12.How do you ensure that the plants are healthy before shipping?
We will take good care of the freshness and insulation measures.